WWT
World Wide Technology (WWT) is a global technology solutions provider that designs, tests, and deploys IT infrastructure and digital transformation solutions for large enterprises and public sector organizations. The company operates an Advanced Technology Center and integration labs to help customers evaluate and implement networking, cloud, security, and data center technologies from major OEMs and hyperscalers. WWT generates revenue through technology resale, systems integration, consulting, and managed services engagements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $18.0B
- Employees
- 10,000
- Founded
- 1990
- Headquarters
- St. Louis, United States of America
What 12 Arbolus experts think of WWT
The NPS distribution reflects 60% Promoters (NPS 9–10), 30% Passives (NPS 7), and 10% Detractors (NPS 6). Renewal intent is positive among high spenders and long-term users, with most experts indicating continued adoption after more than one year of use. Stickiness is high, as 70% of responses report mature implementations (>1 year), and no indication of near-term churn. The high NPS and sustained adoption are aligned, with value and integration cited as key quantitative themes.Overall Customer Sentiment: Positive
Who reviewed WWT
- C-Suite 100% (12)
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Sentiment
66 Net Promoter Score, from 12 scored reviews- Promoters 9
- Passives 2
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Feb 9
- Apr 9
- May 9
- Jul 9
- Sep 9
- Oct 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 59 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 80% 5 answers
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
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