ZENZERO
Zenzero is a UK-based managed IT services provider that delivers outsourced IT support, cloud services, cybersecurity, and digital transformation solutions for small and mid-sized businesses and public sector organizations. The company generates revenue through recurring managed service contracts, project-based implementations, and related consulting services. It focuses on providing end-to-end IT management, from helpdesk and infrastructure to security and Microsoft 365 environments.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2019
- Headquarters
- Coventry, United Kingdom
What 15 Arbolus experts think of ZENZERO
15 customers have reviewed ZENZERO so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed ZENZERO
- C-Suite 67% (10)
- Director 13% (2)
- Manager 20% (3)
Employer names and spend open once the report publishes.
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Sentiment
60 Net Promoter Score, from 15 scored reviews- Promoters 10
- Passives 4
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Jul 10
- Jul 9
- Aug 8
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 38 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 38% 8 answers
- 100% 2 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by ZENZERO customers
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