Advania UK

advania.com · Uxbridge, United Kingdom

Advania UK is the UK arm of Advania, a Nordic IT services provider that delivers managed IT, cloud, infrastructure, and digital transformation services to mid-market and enterprise customers across both public and private sectors. The company designs, implements, and operates IT environments, including networking, security, workplace, and data center solutions, and generates revenue through recurring managed services contracts, project-based consulting, and technology resale. It serves organizations seeking outsourced IT operations, modernization of legacy systems, and support for hybrid and cloud-first strategies.

  • Managed IT & Cloud Services
  • IT Consulting & Implementation
  • Cybersecurity Services
Revenue
$90.0M
Employees
350
Founded
2012
Headquarters
Uxbridge, United Kingdom

What 8 Arbolus experts think of Advania UK

NPS is consistently high, with most experts reporting scores of 9–10, and one expressing moderate sentiment (NPS 5). Renewal intent is uniformly strong among long-term customers, with some pilot users and large enterprise clients remaining undecided. Stickiness is evident, especially among organizations beyond one year post-implementation, where Advania's role is described as highly critical to IT functions. Positive themes include professionalism, SLA discipline, expertise with Microsoft platforms, and responsive support. Isolated negatives refer to pricing flexibility and requests for more proactive advice, but no critical product gaps are highlighted.Overall Customer Sentiment: Positive

Who reviewed Advania UK

Total customers 8 6 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 38% (3)
  • Director 38% (3)
  • Manager 25% (2)
Strategy Leader Director NPS 9 Will renew
Revenue Partner Manager NPS 8 Undecided
Engineering Leader C-Suite NPS 9

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Advania UK.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 5
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+2 over 6 months
  • Jun 6
  • Jul 7
  • Aug 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Praised

  • Microsoft Platform Expertise and Flexibility
  • Reliable Delivery and Process Efficiency
  • Exceptional SLA Compliance and Professionalism
  • Workflow Automation and Professional Services

Criticised

  • Limits in Automation and Integration
  • Alternative Pricing and SLA Risks
  • AI and Automation Disruption
  • Integration Flexibility

What customers say

Microsoft Platform Expertise and Flexibility
“Their deep knowledge of Microsoft financial systems and ability to be flexible while avoiding scope creep has made them invaluable to us.”
Reliable Delivery and Process Efficiency
“Advania consistently delivers on time and to budget, adapting to our requirements and enabling process improvement initiatives.”
Exceptional SLA Compliance and Professionalism
“I am extremely satisfied because Advania always meets their SLAs, maintains professional procedures, and resolves issues quickly.”

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 33% 3 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 5.7/10 Average score from undecided customers

Report

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