AHEAD

AHEAD.com · Chicago Loop, United States of America

AHEAD is an IT consulting and managed services provider that designs, implements, and operates cloud, infrastructure, security, and data platforms for large and mid-market enterprises. The company helps clients modernize their technology environments through advisory services, solution architecture, and ongoing managed and professional services across public cloud, on‑premises, and hybrid environments. It generates revenue through consulting engagements, technology resale, and recurring managed services contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$900.0M
Employees
1,500
Founded
2007
Headquarters
Chicago Loop, United States of America

What 11 Arbolus experts think of AHEAD

NPS responses are positively skewed: 33% of respondents give a perfect score (10), and 67% deliver a score of 8+. Renewal intent is strong among large spenders and Influencers, with 60% indicating clear renewal plans and most high spenders confirming continued engagement. Implementation duration data shows the majority (>80%) have used AHEAD for more than a year, reinforcing high stickiness. Overall, quantitative sentiment signals long-term satisfaction, especially among IT-centric roles.Positive

Who reviewed AHEAD

Total customers 11 11 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 64% (7)
  • Director 36% (4)
Engineering Executive C-Suite NPS 5 Not renewing
Engineering Leader C-Suite NPS 8 Undecided
Engineering Leader Director NPS 9 Will renew

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Sentiment

9 Net Promoter Score, from 11 scored reviews
  • Promoters 4
  • Passives 4
  • Detractors 3

Cumulative NPS by month

+2 over 4 months
  • Jul 6
  • Apr 7
  • May 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 9 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 63%
  • Will renew 5
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

For people who use AHEAD

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