Xiaomi Corporation
Xiaomi Corporation is a global consumer electronics and smart manufacturing company that designs, develops, and sells smartphones, smart home devices, and other connected hardware, along with its MIUI software and internet services. It distributes products through online and offline retail channels and monetizes an ecosystem of third-party IoT and lifestyle products. The company primarily serves mass-market consumers worldwide, with a strong presence in China, India, and Europe.
- Cloud Infrastructure & Hosting
- IoT & Edge Platforms
- Mobile Device Management
- Revenue
- $38.0B
- Employees
- 33,000
- Founded
- 2010
- Headquarters
- Beijinglu, China
What 13 Arbolus experts think of Xiaomi Corporation
NPS scores are distributed in the upper range, with 64% rated 8-10 and only one score below 8, indicating strong satisfaction among early adopters. Out of known renewal intents, the majority are positive (>65%), with only one negative response. Most users are in pilot or less-than-one-year phases, with a few in mature stages, demonstrating strong stickiness post-adoption. Key themes are rapid testing, satisfaction with onboarding, and cautious scaling linked to spend. Overall Customer Sentiment: Positive
Who reviewed Xiaomi Corporation
- C-Suite 46% (6)
- Director 46% (6)
- Manager 8% (1)
Employer names and spend open once the report publishes.
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Sentiment
30 Net Promoter Score, from 13 scored reviews- Promoters 5
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 4 months- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 41 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
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