Volante Technologies

volantetech.com · Jersey City, United States of America

Volante Technologies is a financial technology company that provides cloud-native payments and financial messaging solutions to banks, financial institutions, and payment service providers. Its platform supports real-time payments, ISO 20022 messaging, and integration with domestic and cross-border payment schemes, generating revenue through software licensing, SaaS subscriptions, and related services. The company helps modernize legacy payment infrastructures and accelerate the launch of new payment products and services.

  • Payment Processing
  • API Management & Integration
  • Cloud Infrastructure & Hosting
Revenue
$150.0M
Employees
750
Founded
2001
Headquarters
Jersey City, United States of America

What 61 Arbolus experts think of Volante Technologies

Most customers score Volante Technologies highly, with NPS scores concentrated in the 7-10 range and strong preferences for renewal among high spenders. Positive themes include modern payments compliance, operational efficiency, and robust integration, while hesitations appear around cost and complexity for smaller institutions. Implementation stage skews toward mature or long-term deployments with a few pilots and offboarding cases. Overall Customer Sentiment: Positive

Who reviewed Volante Technologies

Total customers 61 57 current · 4 former
Reviews growth +56 in six months
Seniority of respondents
  • C-Suite 65% (40)
  • Director 27% (16)
  • Manager 8% (5)
Not specified C-Suite NPS 7 Undecided
Revenue Partner C-Suite NPS 10 Will renew
Strategy Leader C-Suite NPS 9 Undecided

Employer names and spend open in the full report, along with the other 58 customers.

Everything 61 customers told us about Volante Technologies.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

19 Net Promoter Score, from 61 scored reviews
  • Promoters 22
  • Passives 29
  • Detractors 10

Cumulative NPS by month

+1 over 6 months
  • May 7
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.

Praised

  • Broader Real-time Rail Support
  • AI-driven Automation Enhancements
  • Self-service and Low-code Configurability
  • Regulatory Modernization and Compliance

Criticised

  • AI-driven Feature Parity
  • Strong Vendor Lock-in Risk
  • Competing Platforms with Broader Coverage and Cost Advantages
  • Manual Rule Updates and Vendor Dependency

What customers say

Regulatory Modernization and Compliance
“I would recommend this platform to organizations needing secure, scalable payment processing with strong regulatory compliance and robust integration.”
Comprehensive Integration for Complex Payments
“ISO 20022 integrations have been seamless, especially for companies handling cross-border payments or complex financial integrations.”
Payment Modernization and Network Coverage
“Volante helps modernize payment infrastructure, supports real-time payments, and enables us to meet regulatory deadlines without disruption.”

Renewal intent

Plan to renew 63%
  • Will renew 19
  • Undecided 9
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 61% 18 answers
  • Director 73% 11 answers
  • Manager 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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