Voya Financial

Voya.com · New York City, United States of America

Voya Financial is a U.S.-based financial services company that provides retirement plans, investment management, and employee benefits solutions to individuals, employers, and institutions. It generates revenue through fees on retirement and investment products, insurance and benefits premiums, and related advisory and administrative services. The company distributes its offerings through employers, financial professionals, and direct channels.

  • Wealth & Investment Software
Revenue
$7.4B
Employees
6,500
Founded
2014
Headquarters
New York City, United States of America

What 5 Arbolus experts think of Voya Financial

5 customers have reviewed Voya Financial so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Voya Financial

Total customers 5 3 current · 2 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Revenue Partner C-Suite NPS 8 Undecided
Not specified C-Suite NPS 7
Not specified C-Suite NPS 1

Employer names and spend open once the report publishes.

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 3 months
  • Feb 7
  • Jun 6
  • Aug 6

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • 8.5/10 Average score from undecided customers

For people who use Voya Financial

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