Westlake Financial Services

WestlakeFinancial.com · Los Angeles, United States of America

Westlake Financial Services is an auto finance company that provides indirect subprime and near-prime vehicle financing through franchise and independent dealerships across the United States. It offers a range of retail installment contracts, refinancing, and related financial products to consumers who may not qualify for traditional prime credit, generating revenue from interest income and fees on these loans. The company also partners with dealers via its technology platforms to streamline credit decisioning and loan servicing.

  • Lending & Credit Software
  • IT Consulting & Implementation
Revenue
$1.8B
Employees
3,500
Founded
1988
Headquarters
Los Angeles, United States of America

What 11 Arbolus experts think of Westlake Financial Services

11 customers have reviewed Westlake Financial Services so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Westlake Financial Services

Total customers 11 11 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 91% (10)
  • Manager 9% (1)
Revenue Partner C-Suite NPS 10
Operations Manager C-Suite NPS 10
Marketing Leader C-Suite NPS 7

Employer names and spend open once the report publishes.

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Sentiment

0 Net Promoter Score, from 11 scored reviews
  • Promoters 3
  • Passives 5
  • Detractors 3

Cumulative NPS by month

+0 over 4 months
  • Feb 7
  • Mar 8
  • Jul 8
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • Manager 0% 1 answer
  • 8/10 Average score from undecided customers

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