VMRay GmbH

vmray.com · Bochum, Germany

VMRay develops advanced threat detection and analysis software focused on dynamic malware analysis and sandboxing, helping enterprises, MSSPs, and government organizations detect, analyze, and respond to evasive cyber threats. Its platform integrates with existing security operations workflows to automate malware analysis and improve incident response. The company generates revenue through subscriptions and licenses to its software and cloud-based analysis services.

  • Endpoint & Device Security
  • Network & Cloud Security
  • Security Operations (SIEM/SOAR)
Revenue
$18.0M
Employees
120
Founded
2013
Headquarters
Bochum, Germany

What 10 Arbolus experts think of VMRay GmbH

NPS scores are generally high with 40% of respondents rating 9–10, and the remainder mostly 7–8, indicating solid user satisfaction. Renewal intent is robust among larger, mature security teams, particularly where integrations and automation are mission-critical, though some users are unsure due to cost or overlapping vendor solutions. Stickiness improves post-implementation, especially after the first year. Key expert themes are strong detection, improved investigation efficiency, and trusted support; areas of concern include cost justification and analyst skill requirements.Overall Customer Sentiment: Positive

Who reviewed VMRay GmbH

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 80% (8)
  • Director 20% (2)
Engineering Leader C-Suite NPS 7 Not renewing
Finance Leader Director NPS 8 Will renew
Engineering Leader C-Suite NPS 5 Undecided

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about VMRay GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 3 months
  • Jun 9
  • Jul 8
  • Aug 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 47 across 2 companies.

Praised

  • Broader Integrations
  • Usability for Non-Experts
  • AI-Driven Automation
  • Effective Advanced Threat Detection

Criticised

  • High Per-Use Cost
  • Overlap with Existing Solutions
  • Specialized Analyst Requirement
  • AI-Enhanced Competitors

What customers say

Effective Advanced Threat Detection
“I rely on VMRay to confidently analyze suspicious files and emails, improving our ability to spot threats traditional tools miss.”
Seamless SOC Ecosystem Integration
“I appreciate its ability to integrate with SIEM, SOAR, and other security operations tools, which maximizes its operational impact.”
Automation Reducing Manual Effort
“I have seen VMRay streamline investigation workflows, allowing my team to focus on higher-value security tasks.”

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 50% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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