VMware Carbon Black
VMware Carbon Black provides cloud-native endpoint and workload protection software that helps enterprises prevent, detect, and respond to cyberattacks across laptops, servers, containers, and cloud environments. Its platform combines behavioral analytics, threat intelligence, and EDR capabilities to support security operations teams in identifying and stopping advanced threats. The company generates revenue through subscriptions and licenses to its SaaS security platform and related services sold to mid-market and large enterprises, often via channel partners and VMware’s broader ecosystem.
- Endpoint & Device Security
- Security Operations (SIEM/SOAR)
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2002
- Headquarters
- Waltham, United States of America
What 7 Arbolus experts think of VMware Carbon Black
NPS scores are concentrated in the 4 to 9 range, with no promoters and most respondents scoring 6-9. Renewal intent is largely uncertain, with four experts undecided and two not renewing, even among high spenders. Stickiness analysis shows nearly half of responses in the 'More Than 1 Year' stage and two experts offboarding, highlighting a churn risk. Neutral sentiment is underscored by limited promoter scores and inconsistent renewal intent across spend brackets.Neutral
Who reviewed VMware Carbon Black
- C-Suite 43% (3)
- Director 43% (3)
- Manager 14% (1)
Employer names and spend open once the report publishes.
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Sentiment
-14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 2
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Jan 6
- Apr 8
- Jun 7
- Sep 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 51 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 67% 3 answers
- 0% 3 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
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