Workcompass

workcompass.com · Dublin, Ireland

WorkCompass provides cloud-based performance management software that helps organizations set goals, run performance reviews, and manage employee development. Its platform is designed for small and mid-sized businesses to streamline appraisal processes, align staff objectives with company strategy, and track performance over time. The company generates revenue through subscription-based SaaS licensing and related services.

  • Employee Engagement & Performance
  • HRIS & Core HR
Revenue
$1.5M
Employees
15
Founded
2010
Headquarters
Dublin, Ireland

What 16 Arbolus experts think of Workcompass

NPS scores cluster in the 8–10 range for most accounts, with only one significant outlier at 5. Renewal intent is positive for approximately 61.5% of respondents (‘Yes’), with the remaining either ‘Not Sure’ or hesitant. Customers with higher spend and mature deployments report above-average stickiness, while earlier stage or low spend customers display greater uncertainty about long-term commitment. Among positive respondents, themes include satisfaction with product efficacy and vendor support, while neutral sentiment centers on ongoing evaluation and value realization.Overall Customer Sentiment: Positive

Who reviewed Workcompass

Total customers 16 12 current · 4 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 75% (12)
  • Director 19% (3)
  • Manager 6% (1)
People Partner C-Suite NPS 10 Undecided
People Executive C-Suite NPS 9 Will renew
People Leader C-Suite NPS 9 Will renew

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Sentiment

31 Net Promoter Score, from 16 scored reviews
  • Promoters 7
  • Passives 7
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 9
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 64% 11 answers
  • Director 67% 3 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

For people who use Workcompass

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