Zynx Health

zynxhealth.com · Los Angeles, United States of America

Zynx Health provides clinical decision support content and evidence-based order sets that integrate with electronic health record systems to help hospitals and health systems standardize care, improve outcomes, and reduce costs. The company licenses its content, software tools, and related services to healthcare provider organizations on a subscription and professional services basis.

  • Electronic Health Records
  • Clinical Trial & Research Software
Revenue
$45.0M
Employees
200
Founded
1996
Headquarters
Los Angeles, United States of America

What 5 Arbolus experts think of Zynx Health

NPS scores are overwhelmingly positive, with three experts providing scores of 8 or above and one expressing dissatisfaction (score of 3). Renewal intent is confirmed for the high-spending, long-term customer, reflecting trust in clinical value. The stickiness is high among three customers using the solution for over a year, and moderate among one in early (pilot) stage. Expert feedback highlights strong evidence-based content and care pathway standardization as primary benefits, while initial complexity and integration burden are minor challenges. Overall Customer Sentiment: Positive

Who reviewed Zynx Health

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Executive C-Suite NPS 9
Operations Leader Director NPS 3
Operations Leader C-Suite NPS 10

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Zynx Health.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Praised

  • Robust Evidence-Based Clinical Content
  • Standardized Care Pathways
  • Operational Efficiency and Quality Improvement
  • Expanded Clinical Modules

Criticised

  • Need for Current and Comprehensive Content
  • Advances in AI-Powered Solutions
  • Superior EHR Integration from Competitors
  • Need for Clinical Governance and Training

What customers say

Robust Evidence-Based Clinical Content
“I rely on Zynx Health for its breadth of clinical content and structured, evidence-based guidance that integrates seamlessly into healthcare workflows.”
Standardized Care Pathways
“The tool gives us standardized care pathways, which help us reduce variation and better align practices with clinical evidence.”
Operational Efficiency and Quality Improvement
“Zynx Health's integration with workflows has led to improved decision support, more consistent care, and better outcomes across our organization.”

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

Report

For people who use Zynx Health

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