Zywave
Zywave is an insurance technology company that provides cloud-based software solutions for insurance brokers, agencies, and carriers to manage benefits, property & casualty, and commercial lines business. Its platform includes tools for quoting and proposal generation, client portals, content and compliance resources, and analytics to support sales, client management, and risk consulting. Zywave generates revenue through subscription licensing and related services for its SaaS products.
- Insurance Software
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $260.0M
- Employees
- 1,100
- Founded
- 1995
- Headquarters
- Milwaukee, United States of America
What 8 Arbolus experts think of Zywave
The NPS distribution is skewed positively, with 75% of scores at 7 or above and 25% of all experts giving a top score of 10. Renewal intent is strong among higher spenders and long-term users, with the majority indicating 'Yes.' Stickiness is also high, with 87.5% of respondents using Zywave for more than a year, signaling implementation success. The primary sentiment themes inferred are high platform satisfaction from seasoned users and some uncertainty among lower spenders and newer adopters. Overall Customer Sentiment: Positive
Who reviewed Zywave
- C-Suite 62% (5)
- Manager 38% (3)
Employer names and spend open once the report publishes.
Tell us when the Zywave report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 3
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Jun 7
- Sep 8
- Apr 8
- May 8
- Jun 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 3 answers
- 0% 1 answer
- 7.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
Most weighed by Zywave customers
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Zywave
Do you use Zywave at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of Zywave have already contributed
Takes a few minutes. Your identity stays anonymous.