ZZData

zzdata.com · Shanghai, China

ZZData is a data and analytics company that provides businesses with tools and services to collect, process, and analyze large datasets to support decision-making and operational reporting. It typically monetizes through software subscriptions and related data services for corporate clients.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
Revenue
$3.0M
Employees
20
Founded
2015
Headquarters
Shanghai, China

What 5 Arbolus experts think of ZZData

NPS scores range from 2 to 9 with no Promoters, multiple responses in the middle and low ranges, and 100% of renewal intent marked as 'Not Sure' where recorded. Stickiness is low, with all customers at Pilot or LessThan1Year stages, indicating early-phase adoption and limited platform embedding. Themes point to cautious trial, high spend but no committed satisfaction, and a prevailing sense of indecision among Influencers and Users.Overall Customer Sentiment: Neutral

Who reviewed ZZData

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Manager 20% (1)
Data Leader C-Suite NPS 2 Undecided
Strategy Executive C-Suite NPS 3
Operations Leader C-Suite NPS 6 Undecided

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Sentiment

-40 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 1
  • Detractors 3

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Manager 0% 1 answer
  • 6/10 Average score from undecided customers

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