Achilles Information Ltd
Achilles Information Ltd provides supplier pre-qualification, risk management, and compliance solutions that help large buying organizations assess, monitor, and manage their supply chains, particularly in regulated and asset-intensive industries. The company operates online platforms and communities where suppliers submit and maintain validated data on compliance, ESG, and operational capabilities, which buyers use for sourcing and ongoing risk oversight. Achilles generates revenue through subscription and service fees from both buyers and suppliers for access to its data, audits, and related services.
- Procurement & Sourcing
- Data Governance & Cataloging
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 1990
- Headquarters
- Abingdon, United Kingdom
What 43 Arbolus experts think of Achilles Information Ltd
NPS scores range from 2 to 10 with most clustered at 7-9, indicating overall positive sentiment. Renewal intent is high among large accounts and those with >1 year adoption, with uncertainty from a minority (notably in pilot/offboarding stages). Stickiness is strong with over 60% in long-term or >1 year implementation. Nearly all experts cite the breadth of compliance coverage and ease of audit as key positives, while gaps include workflow integration and supplier-side onboarding friction.Overall Customer Sentiment: Positive
Who reviewed Achilles Information Ltd
- C-Suite 50% (22)
- Director 31% (13)
- Manager 19% (8)
Employer names and spend open in the full report, along with the other 40 customers.
Everything 43 customers told us about Achilles Information Ltd.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
30 Net Promoter Score, from 43 scored reviews- Promoters 19
- Passives 18
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 11 reviews, accumulated up to each month. Category median 26 across 11 companies.
Praised
- Industry Standard and Network Effect
- Comprehensive Compliance and Risk Coverage
- Broad Use Case Coverage and Value
- Broader Use Cases and Adoption
Criticised
- Supplier User Experience
- Integrated Platform Competition
- Cost Sensitivity and Alternatives
- Supplier Onboarding Complexity
What customers say
Renewal intent
Plan to renew 52%Plan to renew, by seniority
- 57% 14 answers
- 50% 10 answers
- 33% 3 answers
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 6.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Achilles Information Ltd customers
Report
More in Data & Analytics and Security & Compliance
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