Acorah Software Products Limited dba TaxCalc
Acorah Software Products, trading as TaxCalc, develops tax preparation and compliance software used by accounting practices, tax professionals, and individuals in the UK. Its products cover personal, business, partnership, trust, and corporation tax returns, along with practice management and accounts production tools, sold primarily via licenses and subscriptions. The company distributes its software directly through its website and channel partners.
- Tax Automation
- Accounting & Bookkeeping Software
- Revenue
- $20.0M
- Employees
- 150
- Founded
- 2003
- Headquarters
- Isleworth, United Kingdom
What 10 Arbolus experts think of Acorah Software Products Limited dba TaxCalc
NPS scores are highly positive with 40% rating 10, another 20% at 9, and the majority in the 7–10 range, signaling widespread satisfaction. Renewal intent is clearly positive among those providing responses, with all indicated cases confirming intent to renew, particularly among high spenders. Stickiness is strong, as 70% of responses report usage periods of over one year. A minor portion expresses uncertainty, corresponding with lower satisfaction scores and short or unknown adoption timelines. Overall Customer Sentiment: Positive
Who reviewed Acorah Software Products Limited dba TaxCalc
- C-Suite 70% (7)
- Director 30% (3)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 33% 3 answers
- 100% 2 answers
- 9.3/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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