ADAPTIVE PLANNING
Adaptive Planning, now part of Workday, provides cloud-based enterprise performance management software that enables organizations to plan, budget, forecast, and model financial and operational performance, integrating with ERP and other systems to support data-driven decision making.
- Financial Planning & Analysis
- Business Intelligence & Dashboards
- Enterprise ERP
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2003
- Headquarters
- Palo Alto, United States of America
What 102 Arbolus experts think of ADAPTIVE PLANNING
NPS distribution is positively skewed, with 63% scoring 8 or higher and notable concentrations of 9–10 from both Users and Influencers. Renewal intent is high among significant spenders and long-term customers, with most mid/high spenders indicating 'Yes' on renewal. Stickiness is sustained, with the bulk of customers in the MoreThan1Year implementation stage. Negative sentiment is largely isolated to a minority of Influencers citing offboarding or non-renewal.Overall Customer Sentiment: Positive
Who reviewed ADAPTIVE PLANNING
- C-Suite 75% (77)
- Director 16% (16)
- Manager 10% (10)
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Sentiment
11 Net Promoter Score, from 102 scored reviews- Promoters 34
- Passives 46
- Detractors 22
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 52% 33 answers
- 100% 5 answers
- 75% 4 answers
- 8.4/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
- 4.6/10 Average score from customers not renewing
Top alternatives
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