Aderant
Aderant is a legal technology company that provides practice management, time and billing, case management, and business intelligence software to law firms and other professional services organizations. Its solutions help firms manage matter lifecycles, automate financial and administrative workflows, and improve profitability and operational visibility. Aderant generates revenue through software licensing and subscriptions, implementation services, and ongoing support and training.
- Industry-Specific ERP
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $180.0M
- Employees
- 650
- Founded
- 1978
- Headquarters
- Atlanta, United States of America
What 35 Arbolus experts think of Aderant
NPS scores center in the 8–10 range among most high-spend and influencer stakeholders, with only two negative outliers below 6. Renewal intent is high, especially among large legal clients, with limited churn risk except where firms are leaving the sector. Stickiness is supported by long implementation times and integrations. Experts emphasize Aderant’s reliability, deep legal functionality, and strong migration support as key themes. Criticisms relate to complexity, outdated UI, and limitations for smaller or tech-forward firms.Overall Customer Sentiment: Positive
Who reviewed Aderant
- C-Suite 81% (28)
- Director 13% (5)
- Manager 6% (2)
Employer names and spend open in the full report, along with the other 32 customers.
Everything 35 customers told us about Aderant.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
8 Net Promoter Score, from 35 scored reviews- Promoters 14
- Passives 10
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 20 across 7 companies.
Praised
- Proven Vendor Relationship and Migration Support
- Comprehensive and Robust Functionality
- Enhanced Billing and AI Tools
- Fully Cloud-Native APIs and Lighter Footprint
Criticised
- Complexity and Overhead for Small Teams
- Implementation and Upfront Investment
- Rigid Reporting and UX Limitations
- Emergence of Cloud-Native Alternatives
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 65% 17 answers
- 100% 2 answers
- 50% 2 answers
- 7.9/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 3.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Aderant customers
Report
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use Aderant
Do you use Aderant at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 35 customers of Aderant have already contributed
Takes a few minutes. Your identity stays anonymous.