Adecco
Adecco is a global staffing and workforce solutions company that provides temporary and permanent recruitment, outsourcing, and workforce management services to businesses across industries. It connects job seekers with employers for roles ranging from blue-collar and clerical positions to professional and specialized talent, generating revenue through placement fees and ongoing staffing and outsourcing contracts. Adecco also offers HR consulting, training, and career transition services to enterprise and mid-market clients.
- IT Consulting & Implementation
- IT Staffing & Talent Services
- Revenue
- $23.0B
- Employees
- 30,000
- Founded
- 1996
- Headquarters
- Vernier, Switzerland
What 12 Arbolus experts think of Adecco
NPS scores are generally positive with 60% at or above 8. 30% of responses indicate clear willingness to renew, 40% are not sure, and 20% indicate no intention to renew. The majority (>80%) have been using Adecco for over one year, showing stickiness, but renewal intent is more mixed among long-term, high-spend customers. Uncertainty, particularly among Influencers, is a recurring theme in the data.Neutral
Who reviewed Adecco
- C-Suite 67% (8)
- Director 33% (4)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 2
- Passives 9
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Mar 7
- Dec 8
- Jan 8
- Mar 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 36%Plan to renew, by seniority
- 29% 7 answers
- 50% 4 answers
- 8/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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