Aetion
Aetion is a healthcare technology company that provides real‑world evidence (RWE) software and analytics to life sciences companies, payers, and regulators to evaluate the safety, effectiveness, and value of medical treatments. Its cloud-based platform ingests and standardizes real‑world data such as claims and electronic health records, enabling users to design and run regulatory-grade observational studies for drug development, market access, and outcomes research. Aetion generates revenue through subscriptions, software licensing, and analytics and consulting services around its RWE platform.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 2013
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Aetion
The NPS distribution reveals a split: 33% of scores are highly positive (NPS 9-10), 33% are neutral (NPS 6-8), and 17% are passive/low (NPS 5). Renewal intent exhibits a divide, with 33% of respondents confirming renewal and 33% unsure, mapping closely to NPS trends. Most respondents (>67%) have been on the platform for more than a year, indicating moderate to strong stickiness. The overall theme is strong satisfaction among high spenders, but uncertainty among lower spend or undefined segments.Overall Customer Sentiment: Positive
Who reviewed Aetion
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 1
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Apr 6
- Jan 7
- Apr 8
- May 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
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