Airbyte
Airbyte is an open-source data integration platform that helps companies replicate data from databases, SaaS applications, and APIs into data warehouses, lakes, and other destinations. It offers a large library of pre-built connectors and a framework for building custom connectors, monetizing through a managed cloud service and enterprise features on top of the open-source core. Its customers are data and engineering teams that need to centralize and synchronize data for analytics and operational use cases.
- Data Integration & ETL
- Cloud Infrastructure & Hosting
- Revenue
- $25.0M
- Employees
- 250
- Founded
- 2020
- Headquarters
- San Francisco, United States of America
What 14 Arbolus experts think of Airbyte
NPS scores range widely from 5 to 10, with most responses clustering around 6-9, reflecting generally positive technical satisfaction but notable friction due to reliability and debugging overhead. Renewal intent patterns are mixed: high for large accounts and long-term implemented users, lower for smaller or recent deployments. Stickiness is strongest in use cases with deep integration or high customization. Key themes include praise for flexibility and automation, but consistent pain points in error handling, debugging, and resource overhead. Overall Customer Sentiment: Neutral to Positive
Who reviewed Airbyte
- C-Suite 29% (4)
- Director 43% (6)
- Manager 29% (4)
Employer names and spend open in the full report, along with the other 11 customers.
Everything 14 customers told us about Airbyte.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 14 scored reviews- Promoters 5
- Passives 4
- Detractors 5
Cumulative NPS by month
+1 over 6 months- Feb 7
- Apr 8
- Jun 7
- Jul 7
- Aug 7
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 11 across 2 companies.
Praised
- Custom Connector Flexibility
- Seamless Data Integration
- Predictable and Competitive Pricing
- Cleaner Error Handling and Logs
Criticised
- More User-Friendly Competitors
- Loss of Reliability
- Unpredictable Billing Risks
- Batch-Only Streaming Limitations
What customers say
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 0% 2 answers
- 40% 5 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Airbyte customers
Report
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