Alation
Alation is an enterprise data intelligence company that provides a cloud-based data catalog platform to help organizations discover, understand, govern, and use their data. Its software is used by data, analytics, and business teams to search and document data assets, manage data governance policies, and improve data literacy. Alation generates revenue through subscriptions to its SaaS platform and related professional services for implementation and training.
- Data Governance & Cataloging
- Business Intelligence & Dashboards
- Workflow Automation
- Revenue
- $160.0M
- Employees
- 700
- Founded
- 2012
- Headquarters
- Redwood City, United States of America
What 7 Arbolus experts think of Alation
NPS scores cluster tightly in the 7-9 range, indicating broad customer satisfaction. All respondents with specified renewal intent indicated "Yes", and these are also associated with high spend and long-term deployments. Stickiness is high: the majority of experts report "More than 1 year" implementation stage, with continued investment and positive sentiment especially among influencer personas. Overall, the key sentiment driver is sustained satisfaction among paying customers with long deployments, while user-level participation is steady but less directly connected to purchase intent.Overall Customer Sentiment: Positive
Who reviewed Alation
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Apr 8
- Jun 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 14 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 7.7/10 Average score from customers who will renew
Top alternatives
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