AJIO.com
AJIO is an Indian online fashion and lifestyle e-commerce platform owned by Reliance Retail that sells apparel, footwear, accessories, and curated brands for men, women, and children. It operates as a digital marketplace and private-label retailer, generating revenue through product sales and partnerships with domestic and international brands. The platform targets value-conscious and mid-market consumers across India via its website and mobile app.
- E-commerce Platforms & Storefronts
- Revenue
- $900.0M
- Employees
- 2,500
- Founded
- 2016
- Headquarters
- Bengaluru, India
What 10 Arbolus experts think of AJIO.com
NPS scores range from 4 to 10, with 5 out of 10 experts rating AJIO at 10, indicating a substantial base of promoters. Renewal intent was unreported, but continued usage and high NPS suggest positive intent among long-term users. Over 66% of implementation stages are more than one year, supporting stickiness. The key theme is strong satisfaction among tenured users, with some moderate sentiment among recent or less active adopters.Overall Customer Sentiment: Positive
Who reviewed AJIO.com
- C-Suite 50% (5)
- Manager 50% (5)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 3
- Detractors 3
Cumulative NPS by month
+3 over 4 months- May 5
- Jul 8
- Aug 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.
Written answers and themes publish with the full report.
For people who use AJIO.com
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