ALPEGA
Alpega Group provides cloud-based transportation management systems and freight exchange platforms that help shippers, carriers, and logistics service providers plan, execute, and optimize road transport and logistics operations across Europe and globally. Its solutions support freight procurement, transport planning, real-time visibility, and collaboration between shippers and carriers, generating revenue through software subscriptions and transaction-based fees. The company serves industries such as manufacturing, retail, and consumer goods that manage complex, multi-carrier transport networks.
- Transportation & Fleet Management
- Procurement & Sourcing
- IT Consulting & Implementation
- Revenue
- $120.0M
- Employees
- 550
- Founded
- 2017
- Headquarters
- Brussels, Belgium
What 15 Arbolus experts think of ALPEGA
NPS is distributed from 2 (detractors) to 9 (promoters), with a plurality of positive scores—particularly among users and large-scale deployments in manufacturing and logistics. Renewal intent divides between strong intent (yes) and a notable segment of uncertainty, particularly among high-spend and mid-stage customers. Stickiness is strongest after the first year of full implementation. Expert feedback underscores ALPEGA’s strong value proposition and cooperative engagement, but highlights slow responsiveness to market changes and customer needs.Overall Customer Sentiment: Positive
Who reviewed ALPEGA
- C-Suite 60% (9)
- Director 27% (4)
- Manager 13% (2)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about ALPEGA.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 15 scored reviews- Promoters 7
- Passives 4
- Detractors 4
Cumulative NPS by month
-1 over 6 months- Feb 8
- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 24 across 4 companies.
Praised
- Centralized data and spend control
- Operational speed and process improvement
- Competitive pricing and staff reliability
- Accelerate market-driven innovation
Criticised
- Product vision & innovation lag
- Slow market responsiveness
- Customer-driven development limitations
- Slow adaptation leads to churn
What customers say
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 33% 3 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 4.3/10 Average score from customers not renewing
Top alternatives
Most weighed by ALPEGA customers
Report
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