Akoya
Akoya is a data access network that provides secure, API-based connectivity between financial institutions and fintech applications, enabling consumers to share their financial data without screen scraping. The company offers an interoperable platform that banks and fintechs integrate with on a subscription and usage-fee basis to support use cases like account aggregation, account verification, and personal finance tools. It primarily serves banks, credit unions, brokerages, and fintech developers in the United States.
- API Management & Integration
- Data Integration & ETL
- Revenue
- $15.0M
- Employees
- 85
- Founded
- 2018
- Headquarters
- Boston, United States of America
What 10 Arbolus experts think of Akoya
NPS scores range from 5 to 10, with most users reporting 7 or higher and half citing NPS of 9 or 10. Renewal intent is mixed, with some high spenders opting not to renew. 70% are in advanced implementation stages (MoreThan1Year), indicating strong stickiness among established customers. Key themes include adoption by large, regulated enterprises and value retention over the long term.Overall Customer Sentiment: Positive
Who reviewed Akoya
- C-Suite 80% (8)
- Director 10% (1)
- Manager 10% (1)
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Sentiment
10 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 5
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 6.5/10 Average score from customers not renewing
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