Aladdin
Aladdin is a Nigerian fintech platform that provides digital savings, investment, and payments services to individuals and small businesses, accessible via mobile and web. The company offers tools for goal-based savings, bill payments, and basic financial services aimed at improving financial inclusion in emerging markets.
- Payment Processing
- Embedded Finance & Banking-as-a-Service
- Revenue
- $800.0K
- Employees
- 35
- Founded
- 2019
- Headquarters
- Lagos, Nigeria
What 9 Arbolus experts think of Aladdin
NPS scores are clustered at the higher end (majority between 9–10), especially among high spenders and long-term clients, with a minority expressing moderate (NPS 5–7) sentiment and renewal uncertainty. Renewal intent is very strong among high spenders (> $100,000/year) and long-term (>1 year) adopters, with lower and uncertain renewal more common among lower spend or newer implementation customers. Implementation stickiness is evident, with nearly 85% reporting usage beyond one year. Key themes include positive satisfaction among high-value, long-term institutional clients, while a small cohort displays uncertainty over perceived value. Overall Customer Sentiment: Positive
Who reviewed Aladdin
- C-Suite 67% (6)
- Director 33% (3)
Employer names and spend open once the report publishes.
Tell us when the Aladdin report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
44 Net Promoter Score, from 9 scored reviews- Promoters 6
- Passives 1
- Detractors 2
Cumulative NPS by month
+0 over 6 months- May 8
- Oct 8
- Nov 8
- Mar 8
- May 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 83% 6 answers
- 0% 2 answers
- 9.6/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
More in Financial Services & Payments
Other companies in Financial Services & Payments with a customer report.
For people who use Aladdin
Do you use Aladdin at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of Aladdin have already contributed
Takes a few minutes. Your identity stays anonymous.