Anchorage
Anchorage is a digital asset platform that provides crypto custody, trading, staking, and related infrastructure services primarily to institutional investors such as banks, fintechs, and asset managers. Through its regulated subsidiary Anchorage Digital Bank, it offers qualified custody and other banking services for cryptocurrencies and tokens. The company generates revenue from custody fees, trading spreads, staking services, and institutional infrastructure solutions.
- Payment Processing
- Wealth & Investment Software
- Cybersecurity Services
- Revenue
- $70.0M
- Employees
- 350
- Founded
- 2017
- Headquarters
- San Francisco, United States of America
What 39 Arbolus experts think of Anchorage
Customer sentiment is positive but mixed: average NPS is 7.7 (NPS 13), with established usage and strong security and regulatory feedback offset by uncertain renewal intent and pricing and workflow gaps.
Who reviewed Anchorage
- C-Suite 77% (30)
- Director 13% (5)
- Manager 10% (4)
Employer names and spend open once the report publishes.
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Sentiment
12 Net Promoter Score, from 39 scored reviews- Promoters 12
- Passives 20
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 32%Plan to renew, by seniority
- 29% 17 answers
- 67% 3 answers
- 0% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Anchorage customersFor people who use Anchorage
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