Aloha POS (NCR Voyix)
NCR Voyix (formerly NCR Corporation) is a global provider of software, hardware, and services for retail, restaurant, and banking operations, including the Aloha POS platform for hospitality and restaurant point-of-sale and management. The company sells its solutions to enterprises and mid-market customers through direct sales and partners, generating revenue from software licenses and subscriptions, payment and cloud services, and maintenance and professional services. Aloha POS specifically supports restaurants with order management, payments, and back-office functions across single and multi-location operations.
- Retail POS & Store Operations
- Payment Processing
- IT Consulting & Implementation
- Revenue
- $3.8B
- Employees
- 16,000
- Founded
- 1884
- Headquarters
- Atlanta, United States of America
What 5 Arbolus experts think of Aloha POS (NCR Voyix)
NPS scores are distributed as follows: one low (3), two high (8), and one very high (9), indicating a polarized user base. Renewal intent is unfavorable among the high spend customer, with others either unsure or unreported, reflecting uncertainty among key decision makers. Stickiness is mixed, with only one expert having more than a year of experience on the platform, while others indicate offboarding or are unsure of implementation stage. Key themes include possible concerns regarding satisfaction among larger customers and cautious engagement among others. Overall Customer Sentiment: Neutral
Who reviewed Aloha POS (NCR Voyix)
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
+4 over 3 months- Jun 3
- Jan 6
- Feb 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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