Barbon Insurance Group Limited
Barbon Insurance Group Limited is a UK-based specialist insurance intermediary focused on the private rented sector, providing landlord and tenant insurance, rent guarantee, and related risk management products primarily through brands such as HomeLet and Rentshield. It distributes policies via letting agents, property professionals, and directly to landlords and tenants, earning revenue from insurance commissions and fees. The group also offers tenant referencing and associated services to support letting agents and landlords in managing tenancy risk.
- Insurance Software
- Property Management Software
- Revenue
- $90.0M
- Employees
- 650
- Founded
- 1995
- Headquarters
- Lincoln, United Kingdom
What 5 Arbolus experts think of Barbon Insurance Group Limited
NPS scores are strong, with one customer at 8 and another at 7. Positive renewal intent is present from the high spender, while the low spender remains undecided. Both users are in the 'MoreThan1Year' stage, indicating product stickiness. Themes point to satisfaction being highest among larger spenders and longer-term users. Overall Customer Sentiment: Positive
Who reviewed Barbon Insurance Group Limited
- C-Suite 75% (4)
- Director 25% (1)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 7/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
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