ALTUS
Altus is a French company that provides IT infrastructure, cloud services, and managed services to businesses, with a focus on designing, deploying, and operating secure and high-availability systems. It supports clients in modernizing their information systems, including hosting, networking, and cybersecurity, and typically works on a recurring services and project-based consulting model.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $25.0M
- Employees
- 120
- Founded
- 2001
- Headquarters
- Paris, France
What 8 Arbolus experts think of ALTUS
NPS distribution skews positive: 29% report NPS 9–10, 43% NPS 7–8, and only 14% NPS 6 or below. All high spenders report both top-tier NPS and positive renewal intent. Majority (>70%) are past their first year of implementation, indicating favorable stickiness. Low scores correspond to pilots, with no renewal intent. Key quantitative themes: high satisfaction among mature users, positive renewal intent, and entrenched adoption. Overall Customer Sentiment: Positive
Who reviewed ALTUS
- C-Suite 71% (6)
- Director 29% (2)
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Sentiment
25 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Dec 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 25 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 100% 2 answers
- 50% 2 answers
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by ALTUS customers
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