American Safety and Health Institute
American Safety and Health Institute (ASHI), a brand of HSI, provides workplace and community safety training programs and certifications in areas such as CPR, first aid, emergency care, and occupational health and safety. It serves employers, training centers, and safety professionals through standardized curricula, instructor networks, and digital courseware sold on a per-seat or subscription basis. ASHI generates revenue from training materials, certification fees, and enterprise safety and compliance solutions delivered via HSI’s platform.
- Learning Management
- EHS & Sustainability Software
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 1977
- Headquarters
- Eugene, United States of America
What 14 Arbolus experts think of American Safety and Health Institute
NPS distribution is bimodal, with five scores at 8–10 indicating satisfaction, several in the 4–6 range showing moderate or negative perceptions, and one strong outlier at 1. Renewal intent is mixed, with explicit intent to renew for high spenders and longer term users, while some recent adopters and low spenders are less certain or negative. The implementation stage skews towards established users (more than one year), suggesting platform stickiness for long-term clients. Key sentiment themes are moderate customer satisfaction, successful longer-term engagement, but early-stage or under-engaged clients demonstrate lower satisfaction.Overall Customer Sentiment: Neutral
Who reviewed American Safety and Health Institute
- C-Suite 64% (9)
- Director 21% (3)
- Manager 14% (2)
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Sentiment
-21 Net Promoter Score, from 14 scored reviews- Promoters 4
- Passives 3
- Detractors 7
Cumulative NPS by month
+1 over 4 months- Mar 6
- Apr 6
- Aug 6
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -21 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 1 answer
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
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