Anaqua
Anaqua is an intellectual property (IP) management software company that provides a SaaS platform for corporations and law firms to manage patents, trademarks, and other IP assets across their lifecycle. Its solutions combine docketing, analytics, and workflow tools to support IP portfolio strategy, prosecution, renewals, and monetization. The company generates revenue through software subscriptions, related services, and data and analytics offerings.
- Document Management & E-signature
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 2004
- Headquarters
- Boston, United States of America
What 27 Arbolus experts think of Anaqua
NPS scores are predominantly positive, with majority in the 7-10 range, indicating high satisfaction levels especially among mature deployments. Renewal intent is strong among high spenders and long-term customers (multiple >$100K/year with 'Yes' intention), while a minor subset of pilot and low spend customers are 'Not Sure' or 'No'. Stickiness is highest among those implemented for over a year, and these users also record the highest NPS. Key themes include strong platform maturity, perceived efficiency benefits, and retention risk concentrated among early-stage, lower NPS, and low spend clients.Overall Customer Sentiment: Positive
Who reviewed Anaqua
- C-Suite 78% (21)
- Director 19% (5)
- Manager 4% (1)
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Sentiment
3 Net Promoter Score, from 27 scored reviews- Promoters 7
- Passives 14
- Detractors 6
Cumulative NPS by month
+1 over 6 months- Jan 7
- Feb 7
- Mar 7
- Apr 7
- May 7
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median -2 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 45% 20 answers
- 75% 4 answers
- 7.9/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
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