APACHE SUPERSET

superset.apache.org · San Francisco, United States of America

Apache Superset is an open-source data exploration and business intelligence platform that enables users to visualize, analyze, and share data through interactive dashboards and charts. It is developed and maintained under the Apache Software Foundation and is used by data teams and developers to build self-service analytics on top of modern data warehouses and databases. The project is distributed as free software, with revenue, if any, generated indirectly by third-party vendors and service providers offering hosting, support, and implementation around the software.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Employees
20
Founded
2017
Headquarters
San Francisco, United States of America

What 10 Arbolus experts think of APACHE SUPERSET

NPS scores are consistently high, with 75% of responses at 8 or above and no detractors. Renewal intent is strong where reported, particularly among high spenders and long-term users. Stickiness is high—65% are in use for more than one year and show clear commitment, while pilots and early-stage users remain cautious. Adoption depth and product flexibility are central themes highlighted through quantitative data.Overall Customer Sentiment: Positive

Who reviewed APACHE SUPERSET

Total customers 10 10 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 44% (4)
  • Director 33% (3)
  • Manager 22% (2)
Strategy Leader Manager NPS 8
Engineering Leader C-Suite NPS 9 Will renew
Strategy Generalist C-Suite NPS 9 Will renew

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Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Apr 9
  • Apr 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 32 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 2 answers
  • 8.5/10 Average score from customers who will renew

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Most weighed by APACHE SUPERSET customers

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