Apptio Cloudability
Apptio Cloudability is a cloud cost management and optimization platform that helps enterprises monitor, allocate, and reduce spending across AWS, Azure, Google Cloud, and other cloud services. The software ingests detailed usage and billing data, provides cost visibility by team or application, and offers recommendations to optimize resource utilization and budgets. It is sold as a subscription SaaS product to finance, engineering, and FinOps teams managing large-scale cloud environments.
- Cloud Cost Optimization
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $65.0M
- Employees
- 250
- Founded
- 2011
- Headquarters
- Portland, United States of America
What 15 Arbolus experts think of Apptio Cloudability
NPS scores are consistently high, with 35% of experts reporting scores of 9–10 and a total pool average above 8. Renewal intent is robust: almost all high and mid spenders are likely to renew, though some low spenders and new pilots express uncertainty. Most customers are at the more than 1 year implementation stage, which correlates with higher satisfaction. Key positive feedback themes are finance-grade cost transparency, strong showback and reporting, and FinOps compliance. Negative themes include concerns over product innovation pace, an aging interface, and recent bundling/pricing strategies. Overall Customer Sentiment: Positive
Who reviewed Apptio Cloudability
- C-Suite 57% (9)
- Director 29% (4)
- Manager 14% (2)
Employer names and spend open in the full report, along with the other 12 customers.
Everything 15 customers told us about Apptio Cloudability.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 8
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jun 8
- Apr 8
- May 8
- Jun 7
- Jul 8
- Sep 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 20 across 6 companies.
Praised
- Rightsizing and Commitment Restructuring
- Effective Showback and Cultural Impact
- Enterprise-Grade Cost Allocation and Reporting
- AI-Driven Automation Potential
Criticised
- Bundling and Price Pressure from IBM
- Autonomous Optimization Platforms Gaining Ground
- Hyperscaler-Native Cost Tools Advancing
- Aging Interface and Container Visibility
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 6 answers
- 67% 3 answers
- 50% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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