Arcadia (Healthcare Analytics)
Arcadia is a healthcare data and analytics company that aggregates, normalizes, and analyzes clinical and claims data to support value-based care, population health management, and performance improvement for healthcare providers, payers, and life sciences organizations. Its cloud-based platform integrates data from disparate sources to generate actionable insights, quality measures, and risk stratification used in care management and contracting. Arcadia generates revenue through subscription software, data services, and analytics-driven programs for its healthcare customers.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Electronic Health Records
- Revenue
- $90.0M
- Employees
- 550
- Founded
- 2007
- Headquarters
- Boston, United States of America
What 10 Arbolus experts think of Arcadia (Healthcare Analytics)
NPS distribution is clustered at 7–9, reflecting moderate to high satisfaction. Confirmed renewal intent is present for high-spend, mature users, with indecisiveness only among pilot-stage respondents. Stickiness is highest among those with more than one year of use, with all but one respondent in this group. Key themes include rising satisfaction with platform maturity and higher commitments over time.Overall Customer Sentiment: Positive
Who reviewed Arcadia (Healthcare Analytics)
- C-Suite 80% (8)
- Director 20% (2)
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Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 8
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Jul 7
- Apr 7
- May 7
- Jun 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 57% 7 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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