Argus Media

argusmedia.com · Londonderry County Borough, United Kingdom

Argus Media is a global provider of price assessments, market data, analytics, and consulting services for the energy and commodities markets, covering products such as oil, gas, power, metals, fertilizers, and emissions. It serves trading houses, producers, refiners, utilities, financial institutions, and governments that rely on its benchmarks and intelligence for trading, risk management, and strategic planning. The company generates revenue through subscriptions to its data and publications, licensing of price benchmarks, and related consulting and conference services.

  • Business Intelligence & Dashboards
Revenue
$450.0M
Employees
1,300
Founded
1970
Headquarters
Londonderry County Borough, United Kingdom

What 32 Arbolus experts think of Argus Media

NPS distribution skews highly positive, with over 70% of experts rating Argus a 9 or 10. Renewal intent is strong among disclosed customers, especially high spenders. Most customers are in the MoreThan1Year stage, indicating mature adoption and enduring value. Expert feedback repeatedly highlights Argus's performance, trustworthiness, and market leadership as main sentiment drivers. Overall, weaknesses are rarely cited. Overall Customer Sentiment: Positive

Who reviewed Argus Media

Total customers 32 31 current · 1 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 41% (13)
  • Director 44% (14)
  • Manager 16% (5)
Revenue Partner Manager NPS 7
Operations Partner Manager NPS 9 Will renew
Revenue Leader Director NPS 5 Will renew

Employer names and spend open in the full report, along with the other 29 customers.

Everything 32 customers told us about Argus Media.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

40 Net Promoter Score, from 32 scored reviews
  • Promoters 15
  • Passives 15
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 9
  • Jun 8
  • Jul 9
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Praised

  • Continuous Improvement
  • Best in Class Expertise
  • Trusted Data and Performance
  • High Retention Strength

Criticised

  • Ambiguous Budget Allocation
  • No Negative Feedback
  • Hesitancy to Disclose
  • Potential Switching Consideration

What customers say

Continuous Improvement
“I see value increasing as Argus enhances its product coverage and service, and I am planning to allocate more budget.”
Best in Class Expertise
“I find Argus distinctly best in class, benefiting from deep expertise hard to find elsewhere.”
Trusted Data and Performance
“I would recommend Argus because of its consistently high-quality data and good performance.”

Renewal intent

Plan to renew 89%
  • Will renew 8
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 4 answers
  • Manager 100% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

Report

For people who use Argus Media

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