Health Catalyst
Health Catalyst is a healthcare data and analytics company that provides a cloud-based platform, analytics applications, and services to help health systems, hospitals, and other healthcare organizations improve clinical, financial, and operational outcomes. It aggregates and normalizes data from disparate sources, enabling advanced analytics, quality improvement, and value-based care initiatives. The company generates revenue through software subscriptions, data platform licensing, and professional services and consulting engagements.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- IT Consulting & Implementation
- Revenue
- $300.0M
- Employees
- 1,200
- Founded
- 2008
- Headquarters
- South Jordan, United States of America
What 18 Arbolus experts think of Health Catalyst
The NPS scores cluster mostly in the 7–10 range, with only one detractor below 6. Renewal intent is high—58% of experts with clear responses indicate a willingness to renew, especially among high and mid spenders. Stickiness is strong, with 70% of implementations active for more than a year and additional adopters in pilot phases. Key patterns are positive sentiment among longer-tenure customers, while lower satisfaction is linked to pilot or offboarding stages.Overall Customer Sentiment: Positive
Who reviewed Health Catalyst
- C-Suite 89% (16)
- Director 11% (2)
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Sentiment
27 Net Promoter Score, from 18 scored reviews- Promoters 8
- Passives 7
- Detractors 3
Cumulative NPS by month
+1 over 6 months- Jul 7
- Jan 7
- Mar 8
- Apr 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 27 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 43%Plan to renew, by seniority
- 42% 12 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
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