HealthVerity
HealthVerity provides a data connectivity and identity resolution platform that links de-identified patient data from a wide range of real-world sources for life sciences companies, payers, and other healthcare organizations. Its software and data infrastructure enable privacy-compliant data licensing, analytics, and research to support clinical development, commercial strategy, and outcomes studies. The company generates revenue through subscriptions and licensing of its platform and curated data assets.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $90.0M
- Employees
- 350
- Founded
- 2014
- Headquarters
- Philadelphia, United States of America
What 6 Arbolus experts think of HealthVerity
NPS distribution shows two responses at 8 (positive), one at 4 (negative), and one at 5 (neutral/low positive). Majority of respondents indicate long-term use (MoreThan1Year), suggesting stickiness, while one respondent is in OffBoarding stage with clear intent not to renew (NPS 4). Two respondents report definite renewal intent, one is unsure, and one will not renew.Patterns indicate most current users are satisfied, but there is some churn risk, particularly in commercial strategy roles. Stickiness is relatively high, with most users in the mature stage of implementation. Intention to renew is positive but not unanimous, reflecting a mostly positive but mixed overall sentiment.Overall Customer Sentiment: Positive
Who reviewed HealthVerity
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 0
- Passives 4
- Detractors 2
Cumulative NPS by month
+3 over 4 months- Dec 4
- Jan 6
- Jun 7
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 40% 5 answers
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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