Arbolus Intelligence

HEBBIA

hebbia.com · New York City, United States of America

Hebbia develops an AI-powered research and document analysis platform that lets users query, summarize, and extract information from large volumes of unstructured documents such as filings, contracts, and reports, primarily serving financial institutions, professional services firms, and enterprises. Its software is sold on a subscription basis and is used to accelerate due diligence, investment research, and knowledge work by combining large language models with retrieval across proprietary data sources.

  • Document & Vision AI
  • Knowledge Management & Collaboration
  • Product Analytics & Feedback
Listed in
Revenue
$15.0M
Employees
120
Founded
2020
Headquarters
New York City, United States of America

What 26 Arbolus experts think of HEBBIA

NPS scores range from 5 to 10, with a concentration of positive feedback at 7-10. Renewal intent is high among those citing value in document-heavy or research-based workflows, especially within finance, legal, and consulting. Stickiness is reinforced by deep integration, audit capabilities, and noticeable time/cost savings. Key themes from expert feedback include strong productivity gains, reliability for high-volume diligence, and audit-backed outputs. Challenges noted include integration effort and higher upfront costs for smaller teams.Overall Customer Sentiment: Positive

Who reviewed HEBBIA

Total customers 26 24 current · 2 former
Reviews growth +25 in six months
Seniority of respondents
  • C-Suite 78% (20)
  • Director 17% (4)
  • Manager 4% (1)
Data Analyst Not specified NPS 8 Will renew Submitted Sep 2026
Generalist Leader Director NPS 7 Undecided Submitted Nov 2025
Revenue Partner Not specified NPS 6 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 23 customers.

Everything 26 customers told us about HEBBIA.

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Sentiment

26 Net Promoter Score, from 26 scored reviews
  • Promoters 12
  • Passives 9
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 34 across 4 companies.

Praised

  • Expansion Across Departments
  • Broader Workflow Integration
  • Customization and Scalability
  • Complex Workflow Enablement

Criticised

  • Integration and Customization Challenges
  • Cost Sensitivity
  • Steep Learning Curve
  • Competitive Displacement

What customers say

Complex Workflow Enablement
“We use it to replicate project research and analysis, leveraging templates and agents across repeatable tasks—making outputs consistent and reusable across our deals.”
Substantial Time and Productivity Gains
“I can answer questions across thousands of documents at once, which frees teams to focus on analysis and modeling instead of searching for information manually.”
Auditability and Source Traceability
“It synthesizes evidence from reports and contracts, ensuring every answer is linked back to a document, so results are citation-backed and reliable.”

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 5 answers
  • Director 0% 2 answers
  • Not specified 50% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

Top alternatives

Most weighed by HEBBIA customers

Report

Customer Report - Oct 2026 Oct 2026 26 + 8

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