Hexaware Technologies

hexaware.com · Navi Mumbai, India

Hexaware Technologies is a global IT services and consulting company that provides application development, cloud transformation, business process outsourcing, and data and analytics services to enterprises across industries such as banking, insurance, healthcare, manufacturing, and travel. It generates revenue through long-term managed services contracts, project-based consulting, and outsourcing engagements. The company focuses on modernizing legacy systems, implementing cloud and automation solutions, and managing critical business processes for mid-market and large organizations.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$1.1B
Employees
28,000
Founded
1990
Headquarters
Navi Mumbai, India

What 7 Arbolus experts think of Hexaware Technologies

The NPS distribution is strong, with 71% of scores at 9 or above and the remainder at 7 or 8, indicating high satisfaction. Renewal intent is 100% positive among those reporting high spend, while one lower-spend customer is not sure about future renewal. The majority of customers have implementation stages longer than one year, reflecting deep adoption. Key themes are robust satisfaction, high renewal rates, and solid stickiness, especially among enterprise customers.Overall Customer Sentiment: Positive

Who reviewed Hexaware Technologies

Total customers 7 6 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 33% (2)
  • Manager 17% (1)
Generalist Generalist Not specified NPS 10 Will renew
Generalist Leader C-Suite NPS 7 Undecided
Executive C-Suite NPS 9

Employer names and spend open once the report publishes.

Tell us when the Hexaware Technologies report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Apr 8
  • May 8
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 2 answers
  • Not specified 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

For people who use Hexaware Technologies

Do you use Hexaware Technologies at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 7 customers of Hexaware Technologies have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.