Arbolus Intelligence

Hometrack

hometrack.com · Londonderry County Borough, United Kingdom

Hometrack is a UK-based provider of automated property valuation and housing market analytics used by mortgage lenders, banks, insurers, and property professionals to support credit risk assessment, underwriting, and portfolio management. Its platform combines proprietary data, models, and APIs to deliver real-time valuations, risk insights, and market intelligence, typically sold on a subscription and usage-based licensing basis. Hometrack is part of Zoopla and serves major financial institutions across the UK and selected international markets.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$60.0M
Employees
250
Founded
1999
Headquarters
Londonderry County Borough, United Kingdom

What 10 Arbolus experts think of Hometrack

NPS responses are highly positive, with 70% scoring 8 or above and strong advocacy from both Users and Influencers. Renewal intent is robust among high-value and enterprise accounts, while mid-size adopters show measured optimism or are still assessing full value. Stickiness is high, with 70% in 'MoreThan1Year' implementation. Key feedback themes emphasize Hometrack’s data depth, industry reliability, and integration, with recurring suggestions for stronger commercial coverage and AI-powered analytics enhancements. Overall Customer Sentiment: Positive

Who reviewed Hometrack

Total customers 10 10 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 62% (6)
  • Director 38% (4)
Data Ops Not specified NPS 8 Submitted Aug 2026
Generalist Partner C-Suite NPS 10 Submitted Aug 2026
Operations Partner Director NPS 6 Will renew Submitted Aug 2026

Employer names and spend open in the full report, along with the other 7 customers.

Everything 10 customers told us about Hometrack.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

40 Net Promoter Score, from 10 scored reviews
  • Promoters 5
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+1 over 6 months
  • Dec 7
  • Feb 8
  • Apr 9
  • May 9
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 40 across 3 companies.

Praised

  • Filling Data Gaps for Edge Cases
  • Stronger AI and Automation
  • Broader Asset Class Coverage
  • Industry Standard and Peer Trust

Criticised

  • Advanced Analytics and AI Maturity
  • Data Confidence in Non-Standard Properties
  • Gaps in Commercial and Semi-Commercial Coverage
  • AI-Driven Competitor Threat

What customers say

Industry Standard and Peer Trust
“I recommended Hometrack to my new employer because it is widely trusted across the industry, and so many of my peers continue to use it successfully.”
Workflow Integration Benefits
“I have found Hometrack easy to integrate with our systems, streamlining our processes and helping us cut our application-to-offer time by at least a month.”
Depth and Quality of Property Data
“I consistently rely on Hometrack because its property valuations and market intelligence offer me reliable support for both underwriting and broader portfolio risk management.”

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Hometrack customers

Report

Customer Report - Oct 2026 Oct 2026 10 + 1

Other companies in Data & Analytics with a customer report.

See all 3,014 Data & Analytics companies →

For people who use Hometrack

Do you use Hometrack at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 10 customers of Hometrack have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.