Hudl

hudl.com · Lincoln, United States of America

Hudl is a sports performance analysis and video software company that provides tools for coaches, athletes, and teams to capture, analyze, and share game and practice footage. Its platform is used by amateur, scholastic, and professional sports organizations to improve performance, scouting, and recruiting, and it generates revenue through subscription-based software and related hardware and services.

  • Product Analytics & Feedback
  • IT Consulting & Implementation
Revenue
$350.0M
Employees
4,000
Founded
2006
Headquarters
Lincoln, United States of America

What 20 Arbolus experts think of Hudl

NPS is highly positive, with 72% of responses scoring 9 or 10; 12% are passive (score 7 or 8) and just 2 individuals with scores below 7. Renewal intent is strong, with 67% expressing intent to renew and another 19% unsure. All but one have used Hudl for more than one year, indicating high stickiness. Main sentiment themes reflect satisfaction with platform reliability, ease of use, and long-term workflow integration.Overall Customer Sentiment: Positive

Who reviewed Hudl

Total customers 20 19 current · 1 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 82% (16)
  • Director 12% (2)
  • Manager 6% (1)
Other Analyst Not specified NPS 8 Undecided
Executive C-Suite NPS 9
Revenue Partner C-Suite NPS 8

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Sentiment

55 Net Promoter Score, from 20 scored reviews
  • Promoters 13
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+1 over 6 months
  • Mar 8
  • Apr 9
  • May 8
  • Jul 8
  • Aug 9
  • Sep 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 2 answers
  • Not specified 33% 3 answers
  • 9.4/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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