Hydrolix Inc.
Hydrolix Inc. provides a high-performance data platform for ingesting, storing, and querying large volumes of log and event data, enabling real-time analytics at lower cost than traditional data warehouses. The company serves enterprises and service providers that need to analyze observability, security, and machine data at scale, and monetizes through subscriptions to its cloud-based and managed software offerings.
- Database & Data Storage
- Data Warehousing & Lakes
- Observability & Monitoring
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2018
- Headquarters
- Portland, United States of America
What 9 Arbolus experts think of Hydrolix Inc.
NPS scores are generally positive, with a cluster at 8 and a high of 9, but there is some dispersion including a low of 5. Renewal intent is split: 56% indicate strong renewal commitment, 33% are unsure, and 11% indicate no intent to renew. Customers with more than one year of implementation show higher stickiness and positive sentiment, while offboarding and recent customers display more uncertainty. The prevailing sentiment among high spenders is typically positive—though not uniformly so—suggesting Hydrolix's core offering meets needs but that value delivery and ongoing support are crucial.Overall Customer Sentiment: Positive
Who reviewed Hydrolix Inc.
- C-Suite 67% (6)
- Director 11% (1)
- Manager 22% (2)
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Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 6
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Jan 7
- Feb 7
- Jul 7
- Jun 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 67% 6 answers
- 0% 1 answer
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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