https://www.clubbenchmarking.com/

clubbenchmarking.com · Beverly Hills, United States of America

Club Benchmarking provides data analytics, benchmarking, and financial insight tools for private clubs, helping boards and managers compare performance against industry peers and make data-driven decisions on budgeting, capital planning, and operations. The company offers subscription-based benchmarking platforms, reporting, and advisory services to golf, country, and other member-owned clubs. Revenue is generated through software subscriptions, data services, and consulting engagements.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • IT Consulting & Implementation
Revenue
$6.0M
Employees
35
Founded
2009
Headquarters
Beverly Hills, United States of America

What 8 Arbolus experts think of https://www.clubbenchmarking.com/

NPS scores cluster in the 5–9 range, with a concentration at 8–9 among longer-tenured customers and at 5–6 for more recent adopters or those in offboarding. Renewal intent data is sparse, but the only explicit response indicates uncertainty. Implementation stage data shows that 62.5% of respondents are in the 'More Than 1 Year' adoption category, with the remainder either 'Less Than 1 Year' or 'OffBoarding'. Key quantitative themes include higher satisfaction and stickiness among long-term customers, contrasted by modest satisfaction and uncertain renewal among newer or offboarding accounts.Overall Customer Sentiment: Neutral

Who reviewed https://www.clubbenchmarking.com/

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Director 12% (1)
Founder C-Suite NPS 8
Other Generalist Director NPS 5
Finance Leader C-Suite NPS 8

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Sentiment

-25 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 4

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 6/10 Average score from undecided customers

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