Arcesium

arcesium.com · New York City, United States of America

Arcesium is a technology and services firm that provides a cloud-native, data-centric platform for post-trade operations, portfolio accounting, treasury, and data management to asset managers, hedge funds, and institutional financial firms. Its solutions combine software with managed services to help clients streamline middle- and back-office workflows, improve data quality, and support regulatory and investor reporting. The company generates revenue through software licensing, data platform subscriptions, and outsourced operations services.

  • Data Warehousing & Lakes
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$350.0M
Employees
1,900
Founded
2015
Headquarters
New York City, United States of America

What 6 Arbolus experts think of Arcesium

NPS distribution is polarized, with two high scores (9, 9), one moderate (8), and two low scores (2, 4). Renewal intent aligns with spend, with all high spenders showing clear intent to renew, while negative or unsure renewal intent correlates to lower NPS and lower or unspecified spend categories. Most users are in the more than 1 year implementation stage, which supports product stickiness. Key themes suggest satisfaction is strong among high spenders and long-term users, but Influencers indicate some mixed sentiment, with one reporting a very low NPS and no intention to renew.Overall Customer Sentiment: Neutral

Who reviewed Arcesium

Total customers 6 5 current · 1 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Finance Analyst Director NPS 8
Finance Analyst C-Suite NPS 8 Will renew
Operations Leader C-Suite NPS 9

Employer names and spend open once the report publishes.

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Sentiment

0 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 2

Cumulative NPS by month

-1 over 3 months
  • May 8
  • Feb 8
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 4/10 Average score from undecided customers

For people who use Arcesium

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