Arbolus Intelligence

Aptitude Software

aptitudesoftware.com · Londonderry County Borough, United Kingdom

Aptitude Software is a financial management and accounting software provider that develops solutions for complex revenue recognition, subscription billing, and financial consolidation for large enterprises, particularly in telecoms, media, financial services, and technology. Its products help finance and accounting teams automate regulatory reporting, manage multi-entity and multi-GAAP accounting, and generate detailed financial insights. The company generates revenue through software licenses and subscriptions, along with implementation, support, and consulting services.

  • Accounting & Bookkeeping Software
  • Revenue Operations
Listed in
Revenue
$90.0M
Employees
550
Founded
1996
Headquarters
Londonderry County Borough, United Kingdom

What 6 Arbolus experts think of Aptitude Software

NPS scores are strong, with most respondents rating between 7 and 9, indicating high satisfaction. 83% expressed clear renewal intent, with the remainder being unsure but not negative. Stickiness is significant: all customers surveyed have been implemented for over one year. Key strengths include fit for complex accounting, regulatory automation, customer service, and process streamlining. Weaknesses are perceived in high cost, steep implementation, and user experience. The highest sentiment comes from organizations with especially complex finance demands.Overall Customer Sentiment: Positive

Who reviewed Aptitude Software

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 67% (4)
  • Director 33% (2)
Revenue Leader C-Suite NPS 8 Will renew Submitted Apr 2026
Engineering Leader Director NPS 8 Will renew Submitted Apr 2026
Finance Executive C-Suite NPS 7 Will renew Submitted Apr 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Aptitude Software.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 5
  • Detractors 0

Praised

  • Handles Complex Accounting and High Transaction Volumes
  • Facilitates Regulatory Compliance
  • Strong Customer Service and Integration
  • AI and Automation-Driven Platforms

Criticised

  • Heavy Implementation and High Costs
  • Enablement and Onboarding Complexity
  • Challenging User Experience for Non-Specialists
  • Demand for User-Friendly, Cloud-Native Competitors

What customers say

Handles Complex Accounting and High Transaction Volumes
“I find Aptitude excels at complex revenue and finance logic, especially where high transaction volumes and multi-element contracts are involved. It dramatically reduces risk and error in these scenarios.”
Facilitates Regulatory Compliance
“Aptitude allows us to model complex accounting rules for standards like IFRS 17, meeting compliance needs without reworking upstream systems.”
Strong Customer Service and Integration
“What stands out are customer service, pragmatism, and ease of integration, which have been instrumental in simplifying our finance processes.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 2 answers
  • 7.8/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Report

Customer Report - Jun 2026 Jun 2026 6 + 0

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