CloudHealth by VMware

cloudhealth.vmware.com · Boston, United States of America

CloudHealth by VMware is a cloud management and optimization platform that helps enterprises and service providers monitor, analyze, and govern their multi-cloud environments across AWS, Azure, Google Cloud, and VMware. The software provides cost management, performance monitoring, security and compliance governance, and policy automation to improve cloud efficiency and control. It generates revenue through subscription-based SaaS licenses and related enterprise services.

  • Cloud Cost Optimization
  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$80.0M
Employees
350
Founded
2012
Headquarters
Boston, United States of America

What 13 Arbolus experts think of CloudHealth by VMware

Across the expert pool, NPS scores cluster in the 7–9 range, with outliers at 10 (highly positive) and 3 (detractor). Renewal intent is strong among high spenders and those with >1 year of usage, but mixed among recent adopters and mid-range customers. The majority of users are either in the early or established phase of implementation, indicating ongoing engagement. Key positive signals include stable NPS among large accounts and high spenders.Overall Customer Sentiment: Positive

Who reviewed CloudHealth by VMware

Total customers 13 11 current · 2 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 77% (10)
  • Director 15% (2)
  • Manager 8% (1)
Generalist Leader C-Suite NPS 7 Undecided
Engineering Leader C-Suite NPS 8
Revenue Partner C-Suite NPS 10 Will renew

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Sentiment

-7 Net Promoter Score, from 13 scored reviews
  • Promoters 2
  • Passives 8
  • Detractors 3

Cumulative NPS by month

+1 over 5 months
  • Jun 6
  • Jan 6
  • Apr 6
  • Jun 7
  • Jul 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 5
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

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