Cognitive Credit

cognitivecredit.com · Londonderry County Borough, United Kingdom

Cognitive Credit provides credit analytics software and data for institutional investors, offering standardized financials, models, and insights on corporate bond issuers to support fundamental credit research and portfolio management. Its platform aggregates and structures issuer financial statements and capital structures, enabling credit analysts and asset managers to perform faster, more consistent analysis. The company generates revenue through subscriptions and data licensing to buy-side firms and other financial institutions.

  • Business Intelligence & Dashboards
  • Data Warehousing & Lakes
Revenue
$8.0M
Employees
45
Founded
2018
Headquarters
Londonderry County Borough, United Kingdom

What 21 Arbolus experts think of Cognitive Credit

NPS distribution is skewed very positive, with 7 out of 20 experts rating NPS 9 or 10, and only 3 providing scores of 4 or less. Renewal intent data, though limited, shows that all customers in the high spend category indicate positive renewal, while lower spend and offboarding users are more likely to churn. Platform stickiness is highest among customers with >1 year tenure, and most detractors are associated with short-term or offboarding implementation stages. The dominant theme is sustained satisfaction and retention among core, high-value users.Overall Customer Sentiment: Positive

Who reviewed Cognitive Credit

Total customers 21 19 current · 2 former
Reviews growth +20 in six months
Seniority of respondents
  • C-Suite 62% (13)
  • Director 29% (6)
  • Manager 10% (2)
Executive C-Suite NPS 6
Finance Leader Director NPS 4
Finance Analyst Director NPS 9

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Sentiment

4 Net Promoter Score, from 21 scored reviews
  • Promoters 9
  • Passives 4
  • Detractors 8

Cumulative NPS by month

-1 over 5 months
  • Nov 8
  • Jun 8
  • Jul 7
  • Aug 8
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 18 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 40%
  • Will renew 2
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 67% 3 answers
  • 9/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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