CLOUDZERO

cloudzero.com · Hudson, United States of America

CloudZero provides a cloud cost intelligence platform that helps engineering, finance, and FinOps teams understand, allocate, and optimize cloud spend across services, products, and customers. Its SaaS solution ingests cost and usage data from cloud providers and related tools, normalizes it, and delivers granular unit economics and cost insights to support budgeting and product decisions. The company generates revenue through subscription-based software and related services for cloud-driven organizations.

Cloud Cost Optimization
Business Intelligence & Dashboards
Data Integration & ETL

Listed in

Revenue: $18.0M
Employees: 160
Founded: 2016
Headquarters: Hudson, United States of America

What 13 Arbolus experts think of CLOUDZERO

NPS scores average just above 8.7, with the majority of customers rating 8–10. 81% of spenders report strong renewal intent, while pilot-stage and some mid-level spenders indicate either uncertainty or non-renewal. Overall stickiness is strong, with over 64% reporting over one year on the platform. Key positive themes are scalability, cost visibility, and platform stability.Positive

Who reviewed CLOUDZERO

Total customers 13 9 current · 4 former

Reviews growth +5 in six months

Seniority of respondents

C-Suite 69% (9)
Director 31% (4)

Engineering Executive Director NPS 10 Will renew Submitted Aug 2026

Product Leader C-Suite NPS 9 Submitted Sep 2026

Revenue Leader Director NPS 8 Will renew Submitted Apr 2026

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Sentiment

53 Net Promoter Score, from 13 scored reviews

Promoters 8
Passives 4
Detractors 1

Cumulative NPS by month

+0 over 6 months

Jun 8
Jul 8
Mar 8
Apr 8
Aug 8
Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 73%

Will renew 8
Undecided 2
Not renewing 1

Plan to renew, by seniority

C-Suite 63% 8 answers
Director 100% 3 answers

8.8/10 Average score from customers who will renew
8/10 Average score from undecided customers
6/10 Average score from customers not renewing

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