AppsFlyer

appsflyer.com · Herzliya, Israel

AppsFlyer is a mobile attribution and marketing analytics platform that helps app developers, brands, and agencies measure, attribute, and optimize the performance of their user acquisition and engagement campaigns across channels and devices. The company provides software and APIs that track installs, in-app events, and ROI while addressing privacy and fraud concerns. It generates revenue through subscription-based SaaS plans and enterprise contracts for its analytics, attribution, and related marketing measurement solutions.

  • Marketing Analytics & Attribution
  • Marketing Automation
  • Data Integration & ETL
Revenue
$250.0M
Employees
1,500
Founded
2011
Headquarters
Herzliya, Israel

What 88 Arbolus experts think of AppsFlyer

NPS scores are strongly positive, concentrated in the 8–10 range, driven by performance, integration depth, and data reliability. 90% renewal intent signals high satisfaction, especially among large customers. Most are in More Than 1 Year implementation, and feedback highlights robust attribution, reliable ecosystem connections, and strong ROI. Main negative themes are price sensitivity and support limitations for small clients.Overall Customer Sentiment: Positive

Who reviewed AppsFlyer

Total customers 88 82 current · 6 former
Reviews growth +48 in six months
Seniority of respondents
  • C-Suite 53% (47)
  • Director 32% (28)
  • Manager 15% (13)
Other Generalist Director NPS 10 Will renew
Product Leader Director NPS 8 Not renewing
Revenue Partner Director NPS 9

Employer names and spend open in the full report, along with the other 85 customers.

Everything 88 customers told us about AppsFlyer.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

42 Net Promoter Score, from 88 scored reviews
  • Promoters 43
  • Passives 39
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 37 across 5 companies.

Praised

  • Scalable Integrations and Data Exports
  • Market Leadership and Ecosystem Integration
  • Comprehensive Attribution and Fraud Suite
  • AI-Driven Optimization

Criticised

  • Support and Training for Small Teams
  • Latency and Data Lag
  • Premium Pricing and Operating Leverage
  • Latency, Language, and Service Competition

What customers say

Scalable Integrations and Data Exports
“AppsFlyer supports our growth as a performance-driven business by enabling reliable link generation, raw data integrations, and seamless tracking across iOS and Android platforms.”
Market Leadership and Ecosystem Integration
“I rely on AppsFlyer because they're the market leader, offering robust partnerships with major publishers and having a strong base of integrated data that directly supports marketing decisions across industries.”
Comprehensive Attribution and Fraud Suite
“We use AppsFlyer for attribution, ROI tracking, and fraud detection, which helps us optimize marketing spend and identify underperforming affiliates, improving overall campaign ROI.”

Renewal intent

Plan to renew 76%
  • Will renew 39
  • Undecided 9
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 76% 29 answers
  • Director 71% 14 answers
  • Manager 80% 5 answers
  • Not specified 100% 3 answers
  • 8.5/10 Average score from customers who will renew
  • 7.2/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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